SHIPPING
All orders are processed and shipped within 1-3 business days of the order being placed. Shipping costs are determined by the weight of the items purchased, the method of shipping, and the delivery address.

If you receive an item that is damaged please contact us immediately using the form provided below. Please report damages within 24 hours upon receiving your order.

The Pomonan is not responsible for lost, misplaced or stolen packages. Please contact the shipping carrier to rectify the situation.

For international shipments, the customer is responsible for any duties or customs taxes. 

 
RETURNS
All sales are final, we do not accept returns or exchanges. If you have any questions before making a purchase please contact using the form below.


CANCELLATIONS
Once an order is placed, you have 30 minutes to cancel it before it processes. Once your order has processed, you may still request cancellation, however please know that cancellation at that stage will not be honored.